Our people

HWLincs Staff

Nicola has worked across the public, private and charitable sectors in many different guises, but the common ground has been to make a difference to people’s lives. Her experience allows her to formulate and interpret views of life experiences to provide presentable insight that is powerful and can really make a difference. Nicola is also a trained person-centred counsellor who has a passion for working with those who had the courage to reach out.

Nicola supports the senior management team, leading on developing new work opportunities and working with a diverse range of clients to identify and meet their needs. Her responsibilities encompass the entire HWLincs team, ensuring that the organisation continues to grow and maintain its strong reputation as a trustworthy and dependable pair of hands when it comes to delivering any project or activity effectively.

She enjoys spending time with her children and is an avid animal lover with two dogs, three cats and various rodents!

Email nicola@hwlincs.co.uk

Pam worked for the NHS and her local authority prior to her relocation to Lincolnshire from the northwest.

Her skills and expertise lie within organisation and prioritising, and her responsibilities include scheduling and minuting meetings and preparation and circulation of relevant papers and documentation. Pam oversees general internal administration as well as the monitoring of trustees’ mandatory training. She enjoys being a friendly voice on the other end of the phone and helping others.

In her spare time, Pam enjoys socialising, cooking with her husband, walking and reading.

Email: pam@hwlincs.co.uk

Tom has spent his career in publishing, working in London and Hong Kong producing titles for the likes of Cathay Pacific, Virgin Airways and Omega watches. As an entertainment editor and journalist, he founded and ran magazines on subjects such as arts and culture, music, film, and dining.

He brings publishing and journalism skills to HWLincs engagement and communications, ensuring projects are delivered to the highest standard. Tom is always looking for innovative ways of working with the public.

As Project Officer, Tom works across multiple contracts. Having led the NHS Lincolnshire Citizens’ Panel recruitment drive, he is now rolling out the A Better Way suicide prevention programme, alongside various other projects.

Tom’s spare time is spent with his family, in addition to making, performing and enjoying music, writing film reviews and enjoying books and board games.

Email tom@hwlincs.co.uk

Whilst studying for her master’s degree in Public Health at the University of Sheffield, Hannah started volunteering for Healthwatch Sheffield. She was drawn to Healthwatch's promise of championing the public's view in relation to health and social care and witnessed this first-hand. Upon completing her degree and moving back home to Lincolnshire, Hannah decided to continue volunteering, so volunteered with Healthwatch Lincolnshire before joining the HWLincs as Contract and Project Support Worker in December 2021 and earning a promotion to Research and Insight Officer soon after.

Email hannah@hwlincs.co.uk

Colin is a former Mental Health Nurse (RMN) who trained at Rauceby Hospital before taking on a variety of clinical roles across the range of mental health services. He was a member of the National Institute for Mental Health in England (NIMHE) taking the role of the Older Peoples Mental Health lead across the East Midlands Region before moving into Mental Health Commissioning in Lincolnshire in 2007. He has a wide range of both clinical and commercial skill supported by experience in both fields.

Taking semi-retirement in 2017, Colin has worked as Health Care Consultant supporting the NHS and developing a strong relationship with the charity sector becoming a trustee of a Lincolnshire charity before joining HWLincs to support the delivery of a range of projects. 

Colin is a keen trail runner, getting out and about the Lincolnshire countryside every week exploring some of its hidden gems. He also has two dogs that keep him busy.

Email colin@hwlincs.co.uk

Simon has been involved in the charity sector for most of his working life. After more than 30 years with the RSPCA Inspectorate, Simon left the Society in 2020 as a Chief Inspector. In that role he managed team of wildlife casualty volunteers and worked extensively with their volunteer branches and committees. At HWLincs, Simon co-ordinates all volunteer activities.

Outside of work, Simon has volunteered for many good causes including the Red Cross and many other charities.

Email simon@hwlincs.co.uk

He is married and has lived in Grantham for the past seven years.

Healthwatch Contract Team

Dean has a master’s degree in Forensic Psychology from the University of Lincoln and joined Healthwatch in February 2014. He began as a data analyst and is now the Healthwatch Contract Co-ordinator.

He is skilled in project design, survey creation and analysis and is responsible for overseeing the Healthwatch Lincolnshire contract, meeting key performance indicators as well as producing the annual plan and feeding work through the Healthwatch Steering Group. He ensures the public voice of Lincolnshire is at the heart of health and social care service delivery.

Email dean@healthwatchlincolnshire.co.uk

In his spare time, Dean provides unique event entertainment as a magician and mind reader!

Julie has a history of working in the healthcare sector as a home help. On returning to Lincolnshire, she worked at Mencap, as well as at a care home for adults with learning disabilities and then a private hospital. She has been with HWLincs since January 2014.

Her role as Information, Signposting and Safeguarding Officer allows her to assist and support patients, service users, and carers by guiding them on how to raise their concerns. She listens to people's needs and helps provide the best placed information for their circumstances, reporting feedback to the providers and making a difference, ensuring the voice of the people is heard. 

​Julie’s spare time is spent either looking after her grandchild, gardening, watching zombie movies, or going on holiday to Scotland, Norfolk or overseas. 

Email julie@healthwatchlincolnshire.co.uk

Oonagh worked in the NHS for several years in London Teaching Hospitals, starting as a clinic clerk in Radiotherapy at Westminster Hospital and moving up to the positions of Finance Officer at St Mary’s Hospital and Medical Records Officer at Royal Brompton Hospital.

She retrained as a youth worker and managed Hook Youth Club in Kingston upon Thames. After completing a PGCE at Bishop Grosseteste University in Lincoln, she worked as a primary school teacher leading Art and DT.

Oonagh joined HWLincs as Engagement Officer, which recently changed to Involvement Officer. Her skills lie within equality, diversity and inclusion, working with harder-to-reach communities, workshop delivery and event organisation. She enjoys working holistically with people and making a difference to their lives, no matter how small! 

In her spare time, Oonagh likes to travel and explore the world with her family and friends, in addition to cooking, gardening and volunteering for a local animal charity.

Email oonagh@healthwatchlincolnshire.co.uk

HWLincs Board of Directors Trustees

Dr Maria Prior trained and worked as a nurse throughout the 1980s and 1990s. After completing a degree in Mathematics, she moved into teaching health-related subjects and statistics in further and higher education before commencing a 12-year career in health services research at the University of Aberdeen. She has a PhD in Public Health and in 2016 she relocated to Lincolnshire where she is also a director of an aviation safety consultancy. 

Dr Prior is proud to be a trustee of HWLincs and understands the importance of contributing time, effort, skills and experience to local communities.

Clive lives in Spalding and has worked in the engineering industry for most of his life, having enjoyed national and international success with companies such as Caterpillar.

He owned a consultancy business for six years and has been a trustee since 2016.

Pauline has led a full and varied career, from working as a development manager for a large corporate company to establishing her own catering company. Pauline has also received an MBE for her services to carers, having been a carer while running her own business.

She influenced services to support Lincolnshire carers, which resulted in the Lincolnshire Carers and Young Carers Partnership becoming an independent organisation. Pauline is the founder and Chair of Hearts of Positive Energy (HOPE), providing a support network for heart failure patients, carers and their families.

She has chaired various health and social care organisations and is Deputy Chair of the Excellent Ageing Steering Group and a carer governor of the Lincolnshire Partnership Foundation Trust.

Elizabeth has spent much of her working life within the NHS. Commencing nurse training at Worksop and Mansfield School of Nursing, her career progressed from student nurse to the post of Chief Nurse in the Lincolnshire Clinical Commissioning Group (CCG) until her retirement in 2020.

She has worked in Lincolnshire since 2008 as General Manager for Lincolnshire Community Health Services (LCHS), as Deputy Chief Nurse at United Lincolnshire Hospital Trust (ULHT) and finally as Director of Nursing and Quality at South Lincolnshire CCG. Elizabeth is passionate about patient care and aims to contribute this philosophy to HWLincs.

Paul is a senior business development professional with a decade of experience working in health and social care, the third sector and politics.

In his recent roles he has specialised in business growth and change projects, with previous experience of developing social enterprises that supported vulnerable young people to achieve their potential. Paul has also worked on political campaigns where he developed media and communication skills, which he now brings to HWLincs.

Alongside his role as an additional director, he is also a director of HWL Services Ltd, HWLincs’ subsidiary trading company.

Navaz is the Partnership Manager for Lincolnshire, employed by the Centre for Ageing Better and hosted locally in Lincolnshire County Council Public Health. With many years of experience at senior level within the health and activity sector, he is passionate about the health and wellbeing of local communities and the inequalities that exist affecting the access to services and offers in a place. He thrives on strategically driving development, change and efficiency to make a positive impact on people’s experiences of leading a healthier life and improving their physical and mental wellbeing.

He has supported national consultation groups and reports as well as local steering groups to influence and drive an insight-driven approach to delivery and learning to bring about system change. Navaz’s career has been dedicated to maximising opportunities for all members of the community, young and old, to live a healthy and active lifestyle, and he is delighted to be part of the HWLincs Board.

Following 26 years working for a global bank in roles throughout Lincolnshire and East Midlands, Michele left the company to complete a master’s degree in HR and pursue a career change. This led to her spending two years at City of Lincoln council within the HR team and then on to join St Barnabas Hospice in 2014 where for the last five years she held the role of Director of Income Generation and People.

Now retired, Michele is looking forward to being able to add value using her experience and skills as part of the HWLincs Board.

Based near Boston, Tim is Managing Director of consulting business IXC UK and has worked as an innovation consultant for 15 years.

His current focus is the development of Flo.how a visual collaboration platform to help remote teams work on business management processes. Before working with IXC, he ran his own innovation business, which successfully patented and licensed technology to the pharmaceutical and beverage industries. Before that, he was UK Sales Director for German multinational consumer goods company Henkel.

Tim spent ten years as Non-Executive Director on the United Lincolnshire Hospitals Trust Board giving him the perfect background to be able to both support and steer positive change and growth for HWLincs.

Our services

Engagement to insight

We gather people’s opinions and experiences and provide you with the independent insights you need to give you assurance or make positive change.

Service evaluation and development

We independently review and evaluate the effectiveness of existing services and make evidence-based recommendations for continuous improvement.

Project delivery

Our experienced team can deliver a range of activities on behalf of public, private and voluntary sector organisations working in collaboration with the local community.

Partners and projects

© 2021 HWLincs Ltd | Company Registered No: 08336116 | Charity Registered No: 1154835

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